Is there a long-term contract?
No. Every line is month-to-month. Cancel from a single button in your dashboard. We've found that production lines either earn their keep in 30 days or they don't — contracts just delay that conversation.
How does the setup fee work?
The setup fee is a one-time charge that covers all installation labor: voice cloning, CRM wiring, content ingestion, system configuration, and integration testing. After setup, only the monthly fee applies. Setup is billed at checkout alongside the first month.
Can I stack multiple lines?
Yes — and that's how most customers grow. Start with one line that proves out, then add complementary lines (e.g., Voice Receptionist + Review Engine + Booking Automation = a full front-of-house). Each line installs independently, so you can add one without disturbing the others.
What if I need to pause a line?
Pause anytime in the dashboard. Billing pauses too. You can pause for up to 90 days before the line is fully cancelled. No fee to resume.
Are there volume limits?
Each line has a specified output capacity (listed above). If you outgrow it, we'll scale you to the next tier. Outbound Engine maxes at 5k/mo on the base plan; trades typically don't exceed it. Voice Receptionist handles unlimited calls — no per-minute fees.
What payment methods do you accept?
Credit card, debit card, ACH (US only), and Apple/Google Pay via Stripe. For Custom Workflow Buildouts over $5k, we can invoice with NET-15 terms.
What if a line doesn't work for my business?
If a line fails to deliver its stated output in the first 30 days, we refund the setup fee in full. Monthly fees only run while the line is active, and you can cancel anytime.
Where do you operate?
United States and Canada primarily. We work with clients in any English-speaking market and Spanish-language markets for Voice Receptionist. International clients welcome — email sales@mobilemediafactory.net to confirm fit.